2017
Hong Kong Awards for Industries: Grand Award Winner
香港工商業獎：顧客服務大獎
DBS Bank (Hong Kong) Limited
星展銀行(香港)有限公司
星展銀行 ( 香港 ) 有限公司帶領業界以數碼科技重塑銀
行業未來。我們深信客戶應為生活而理財，而不是為理
財而生活，我們的產品服務不斷創新，將服務力求精
簡，務求讓客戶擁有充裕的時間及空間，活出精彩人
生。星展集團於 2016 年獲《歐洲貨幣》選為「全球最
佳數碼銀行」。自 2012 年起，星展更同時獲亞洲區內
頂尖雜誌評選為「亞洲最佳銀行」。我們致力為客戶提
供卓越的銀行服務，並以亞洲服務準則 RED，即「以
客為尊、往來便捷、信賴可靠」作為企業文化的基礎及
服務宗旨。
DBS Bank (Hong Kong) Limited is at the forefront of leveraging digital
technology to shape the future of banking. This is reflected in a simple truth
at DBS – that you bank to live, not live to bank – and we believe you want
to live life to the fullest and you want simple, smart and innovative banking
services and products that enable that. In 2016, DBS was named “World’s
Best Digital Bank” by Euromoney. The bank has also been recognised as
“Asia’s Best Bank” by several renowned publications, including The Banker,
Global Finance, IFR Asia and Euromoney, since 2012. DBS’ commitment
to customer service excellence is framed in “RED” (Respectful, Easy to deal
with, and Dependable), which is the foundation of our corporate culture
and the cornerstone of our service principle.
Hong Kong Awards For Industries:
Customer Service 2017
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