Important Dates
April
3 April 2018
Open for Entry
June
8 June 2018
Closing for Entry
June - August
June - August 2018
Preliminary Assessment by HKRMA
Phase I
  • Assess Customer Service Proposals
  • Conduct Mystery Shoppers Assessment
Phase II
  • Presentation by shortlisted companies
September
Late September 2018
Final Judging (Phase III)
Nominations to the Final Judging Panel for the selection of Award winners
December
December 2018
Winners Award Presentation Ceremony
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