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About The Award
Introduction
Benefits
Award Levels
Eligibility
Assessment
Judging Criteria
Proposal Guidelines
Enrollment
Briefing Session
2019
2018
2017
Award Presentation
Winners
2021-2022
2019
2018
2017
2016
Contact Us
Important Dates
April
1 April 2019
Open for Entry
June
6 June 2019
Closing for Entry
June - August
June - August 2019
Preliminary Assessment by HKRMA
Phase I
Assess Customer Service Proposals
Conduct Mystery Shoppers Assessment
Phase II
Presentation by shortlisted companies
September
Mid/ Late September 2019
Final Judging (Phase III)
Nominations to the Final Judging Panel for the selection of Award winners
December
December 2019
Winners Award Presentation Ceremony
Entry
Brochure
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Entry Form
Download
Proposal Template
Winner
Brochure
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