Leading Organizer
Important Dates
April
1 April 2019
Open for Entry
June
6 June 2019
Closing for Entry
June - August
June - August 2019
Preliminary Assessment by HKRMA
Phase I
  • Assess Customer Service Proposals
  • Conduct Mystery Shoppers Assessment
Phase II
  • Presentation by shortlisted companies
September
Mid/ Late September 2019
Final Judging (Phase III)
Nominations to the Final Judging Panel for the selection of Award winners
December
December 2019
Winners Award Presentation Ceremony
Entry
Brochure
Download
Entry Form
Download
Proposal Template
Winner
Brochure
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